Privacy Policy

Last updated: 2/9/2026

SWA International Ltd (Skyward Agency) attaches great importance to the protection of your personal data. This privacy policy describes how we collect, use and protect your information.

1. Data Collected

We collect the following data when you use our site:

First and last name
Email address
Phone number
Company name
Information about your project
Browsing data (IP address, browser, pages visited)

2. Use of Data

Your personal data is used to:

Respond to your contact and quote requests
Provide you with our services and support
Improve our services and your user experience
Send you information about our services (with your consent)
Comply with our legal and regulatory obligations

3. Legal Basis for Processing

In accordance with GDPR, the processing of your data is based on the following legal bases:

Your explicit consent
Performance of a contract or pre-contractual measures
Compliance with legal obligations
Our legitimate interest in improving our services

4. Data Retention

We retain your personal data only for the period necessary for the purposes for which it was collected:

Contact data: 3 years after last contact
Contractual data: duration of contract + legal limitation periods
Billing data: 10 years (accounting obligations)

5. Data Sharing

Your data is never sold to third parties. It may be shared with:

Our technical service providers (hosting, analytics) under strict contract
Competent authorities in case of legal obligation or court order

All our service providers are subject to strict confidentiality and security obligations.

6. Data Security

We implement technical and organizational security measures:

SSL/TLS encryption for communications
Secure hosting and regular backups
Restricted access to personal data
Training of our teams in data protection
Regular security audits

7. Your Rights

In accordance with GDPR and data protection laws, you have the following rights:

Right of access to your personal data
Right to rectification of your data
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw your consent at any time
Right to define post-mortem directives

To exercise these rights, contact us at: ai@skyward-agency.com

You also have the right to lodge a complaint with your local data protection authority.

8. Cookies

Our site uses cookies to:

Ensure the proper functioning of the site (essential cookies)
Analyze traffic and improve our services (analytical cookies)

You can manage your cookie preferences at any time via the consent banner or your browser settings.

9. Modifications

We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with a new update date. We encourage you to consult this page regularly.

10. Contact

For any questions regarding this privacy policy:

Email: ai@skyward-agency.com

Address: SWA International Ltd, Grand Baie, Mauritius